8 Ways that AI is not Therapy


A blog about AI tools and how they are not talk therapy.The number of clients who are telling me during sessions that they are relying on “therapy” from an online AI tool in-between sessions is becoming disturbing. I know that AI can make life more simple at times, but AI is NOT a trauma therapist. AI does not know you. AI does not know your trauma, your triumphs, and the growth you have made during the therapeutic process. So, care enough about yourself that you have the therapist you deserve.

Here are 8 key ways in which AI is not therapy:

1. Lack of Emotional Depth and Empathy: While AI tools can generate text that appears empathetic, it does not possess genuine emotions or the ability to truly understand your pain. Therapy relies heavily on the therapist’s capacity for deep empathy and connection for guidance, growth, and healing.

2. Absence of a Therapeutic Relationship: A core component of therapy is the therapeutic relationship, built on trust, rapport, and a safe, consistent connection. Artificial tools cannot form this type of connection that is a fundamental aspect of therapy.

3. Inability to Provide a Mental Health Diagnosis: Therapists are trained to assess complex mental health situations, recognize patterns, and make clinical diagnoses. AI lacks the ability to make these personalized assessments, especially in crisis situations.

4. No Confidentiality or Ethical Obligations: Therapists are bound by strict ethical and legal guidelines regarding confidentiality. AI has no HIPAA, has no protection of your personal mental health data, and does not know if or when you may need a higher level of care.

5. No Understanding of Nonverbal Communication: Therapists observe and interpret nonverbal cues, such as body language and tone of voice, which are crucial for understanding a client’s emotional state. AI models, being text-based systems, cannot see you or grasp your full emotions.

6. Inability to Provide Personalized Treatment: Therapy is tailored to the individual’s unique needs and circumstances. Most tools provide general “advice” gathered from the web, cannot offer the personalized treatment as a human therapist.

7. Lack of Real-World Experience: Therapists draw upon their training and real-world experience to guide clients. AI draws conclusions from data sets, and does not have real world experience.

8. Inability to Handle Crisis Situations: Therapists are trained to handle crisis situations, and to provide proper intervention. AI cannot provide that level of intervention and cannot support you during an emergency.

It’s vital to remember that while AI tools can be helpful resources at times, they should not replace professional mental health care. If you are looking for a therapist, you can reach me by visiting my profile.








The preceding article was solely written by the author named above. Any views and opinions expressed are not necessarily shared by GoodTherapy.org. Questions or concerns about the preceding article can be directed to the author or posted as a comment below.



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